Method
Seven steps, no grey areas
From the first briefing to the closing statement. Each phase has an owner and a deadline: you always know what to expect and what’s needed from you.
1 · Briefing, in person too
Being based in Rome, we can meet or do a site visit on location. We define the type of event, hours, expected flows, dress code and languages needed.
2 · Written quote in 24 hours
Profiles, headcount, hours, daily cost per role, any extras and the total. For public bodies we prepare the documentation for MePA.
3 · Selection and shortlisting
You get a shortlist of candidates with photo, experience, languages and availability, chosen from those who have already staffed that kind of hall or event. If a profile doesn’t convince you, we replace it before confirmation.
4 · Contracts, paperwork and lists
Engagement, contracts, mandatory notifications, insurance and payments are on us. We prepare in good time the named lists required by venues and security offices.
5 · Operational briefing
The team gets a written briefing: floor plan, positions, hours, dress code, what to say and what not to. For complex events a rehearsal is held the day before.
6 · Event and continuous support
Team leader on site, roll-call, shift management and immediate replacements. An OPEN contact stays reachable for the whole event.
7 · Report and close-out
Attendance statement, any collected data and a short note on what worked and what would be worth changing next edition.
Transparency
What’s included and what isn’t
The list you usually only discover reading the notes at the bottom of the quote. Here it’s on the front page.
Included in the price
- Selection, interviews and verification of the proposed profiles
- Contracts and mandatory notifications
- Insurance cover for the staff on duty
- Written operational briefing on floor plan, positions and hours
- On-site coordination and shift management
- Guaranteed replacement in case of absence
- Attendance report and end-of-service statement
- A single electronic invoice, also via MePA
Not included
- Branded uniforms or specific styling (quotable separately)
- Board and lodging for staff travelling out of area
- Accreditations and venue access permits, when required by the location
- Build, catering and content production (available through Stay Open)
Quick reference
Timing, languages and contract forms
- Service area
- Rome, its province and the rest of Lazio
- Operational base
- Rome — briefings and site visits in person
- Recommended lead time
- 2–4 weeks before the event
- Minimum manageable notice
- 24–48 hours, depending on the profile
- Languages covered
- IT, EN, FR, ES, DE, PT, RU, ZH, AR
- Public bodies
- Listed on MePA — direct negotiation and RFQ
Keep exploring
Other useful pages
Let’s start from the brief
Thirty minutes to understand what you really need. Then you get the written OPEN S.r.l. quote within 24 working hours.