What we can do for your event

Event staffing services, modular and available one at a time

Welcome, accreditation, floor, languages and coordination. Take a single figure or the whole team: the quote stays single and fixed, with OPEN S.r.l. as your only contractual counterpart.

Welcome and event reception

The first line: entrance, guest list, orientation.

The entrance desk sets the tone for everything else. Our welcome figures manage the named list, recognise VIP guests, orient towards the hall, cloakroom and services and keep the entrance flowing even when everyone arrives in the same quarter-hour.

Guest-list and reserved-seat management
Welcome in Italian and English, other languages on request
Handout of badges, materials and welcome kits
Orientation to hall, cloakroom and services

Congress hostesses and secretariat

Registrations, badges, parallel rooms, speakers, timing.

Rome is one of Europe’s capitals of the medical-scientific and institutional congress. Here the service is made of precision: registration desk, badge printing, access control to parallel rooms, speaker assistance, mics and strict adherence to the running order.

Registration desk and badge handout
Access control and management of parallel rooms
Assistance to speakers, slides and mics
Support for the secretariat and CME credits

Institutional events and protocol

Public sites, authorities, protocols, security lists.

Staffing an event in an institutional venue calls for attention to protocol: order of arrival of the authorities, reserved seats, lists to submit in advance to the security offices, a sober and discreet manner throughout.

Management of named lists for the security offices
Welcome of authorities and institutional guests
Respect for protocol and reserved seats
Absolute confidentiality on people and content

Stand staff at Fiera Roma

Welcome, promoters and lead collection at the exhibition centre.

For exhibitors at the Roman exhibition centre and for events hosted in the city’s halls: stand supervision, visitor qualifying, product promotion and structured collection of contacts.

Stand supervision and visitor qualifying
Promoters trained on the product before opening
Lead collection with badge scanner or digital forms
Team leader and daily report

Interpreters and bilingual hostesses

Foreign delegations, institutional tables, international press.

Rome hosts delegations, international organisations and foreign press. We provide business interpreters and bilingual hostesses with language level verified at interview, prepared on the context and terminology of the event.

English, French, Spanish, German, Portuguese, Russian, Chinese, Arabic
Negotiation interpreting and delegation escorting
Language support at press conferences
Translation of floor materials

Hospitality, cloakroom and floor service

Gala dinners, openings, historic residences.

The figures that make an evening event orderly: cloakroom, reserved-area supervision, escorting to tables, managing the transitions between aperitif, dinner and entertainment. With the attention that historic venues require.

Cloakroom and reserved guest area
Escorting to tables and managing the moments
Supervision of halls in historic residences and listed sites
Coordination with catering and technical suppliers

Contexts

How the service changes with the type of event

Headcount isn’t enough: the type of audience, the arrival peak and the venue’s procedures matter.

Public administration and bodies

Conferences, programme presentations, ceremonies. You need respect for protocol, management of the security lists and a supplier registered on MePA.

Health, pharma and scientific societies

Congresses with training credits, parallel rooms and sponsors to manage: here traceability of attendance and precision on timing matter.

Corporate and trade associations

Conventions, assemblies, award ceremonies. The service revolves around registration, cloakroom, hall orientation and managing the unexpected.

Luxury, fashion and beauty

Presentations, boutique openings and evenings in historic residences: coordinated image, confidentiality and attention to detail.

Fairs and exhibitions

Stands at the Roman exhibition centre and city exhibition venues: supervision, visitor qualifying and contact collection.

Sport, culture and large audiences

Open events, with accreditations, access control and management of significant flows in unconventional spaces.

Glossary

The words of event staffing

A minimum vocabulary to read quotes — ours and anyone else’s — without misunderstandings.

Security list: The named list of staff that must be submitted in advance to the relevant offices for access to institutional sites. Times range from 48 hours to two weeks depending on the venue.
Protocol: The set of rules governing order of arrival, reserved seats and precedence of the authorities at an institutional event.
Registration desk: The entrance station of a congress, where attendees are identified and receive badges and materials. The number of desks determines the speed of entry.
Parallel rooms: The simultaneous sessions of a congress in different rooms: each requires its own supervision for access, mics and timing.
Team leader: The person who coordinates the team on site: attendance, shifts, breaks, replacements and rapport with production and the venue.
MePA: The Italian public-administration electronic marketplace, through which bodies can buy services from registered suppliers via direct negotiation or a request for quotation.

Keep exploring

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Tell us the event you have in mind, we’ll tell you who you need

In a thirty-minute call we define profiles, numbers and shifts. The written quote arrives by the next working day.

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